Louis Vuitton, the flagship group within Moët Hennessy Louis Vuitton (LVMH), contributed to the stellar growth of the group in 2010 and 2011. But there were clouds on the horizon. Was the recent growth sustainable? What steps should Louis Vuitton take to address upcoming challenges? This case takes the student through the challenges a global company faces as it tries to grow a business that is based on one of the most valued high-end brands in the world. The case reveals the fundamental strategic tension between what a firm needs to do, given the competitive environment; what it can do, given its resources and organization; and what leaders want to do, given their fundamental motivations and beliefs, which shape the way they see the issues.
0:36 - Unveiling the Legacy: Louis Vuitton's Epoch of Innovation
3:33 - Bernard Arnault: The Architect of LVMH's Ascension
5:54 - The Luxe Landscape: Unpacking the Personal Luxury Goods Industry
8:26 - Absolute Luxury: The Pinnacle of Opulence
9:45 - Accessible Opulence: A Taste of Elite Living
10:46 - Understanding the Tapestry: Louis Vuitton's Diverse Portfolio
11:48 - Architects of Success: Arnault, Carcelle, and Jacobs
12:41 - Pricing Mastery and Customer Delight: A Delicate Balance
13:30 - Global Workshops: Where Art Meets Craftsmanship
14:22 - Lean Manufacturing: The Toyota Connection
15:30 - Innovation in Every Stitch: Designing Tomorrow's Classics
16:23 - Crafting Excellence: Louis Vuitton's Commitment to Quality
17:38 - Conclusion: Crafting Elegance in the Tapestry of Luxury
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